Frequently Asked Questions

Where are you located?

Peg City Thrift is located in the heart of Canada - Winnipeg, Manitoba ❤

How does your shop work?

Peg City Thrift is an Instagram-based e-commerce shop selling vintage and pre-loved home décor and lifestyle items. These items are carefully sourced throughout North America and are sold on a weekly basis via PCT's Instagram stories, better known as "Story Sales". These occur on a weekly basis.

The shop also sells local artisan's work on pegcitythrift.com that has been crafted exclusively for the site.

Do you ship?

Yes! All across North America via Canada Post. Exceptions are large furniture items and dried flower arrangements. Please expect shipping rates between $12-$45 per package. 

Do you deliver?

Local delivery is available via a third-party service, My GiftMe. Delivery rates within Winnipeg are $6.99 per customer, free delivery in St. Boniface, and free delivery on orders over $55. Delivery is available for folks living between West + East St. Paul and Portage La Prairie + Gimli at rates of $12 per customer and free delivery over $100.

How long do you hold items for?

Due to the large influx of physical inventory within the shop for PEGCITYTHRIFT.COM our policy is to hold items up to 7 days, unless prior arrangements have been made. If outstanding purchases go unclaimed for over a two-week period they will be recycled back into inventory or donated to a local non-profit. 

Do you sell non-vintage items?

Yes! The shop leans towards sourcing vintage items, however there are non-vintage, second-hand items sold, as well as locally-made products by other small business owners. 

What is your return policy?

Due to the fact that all imperfections and sizing are disclosed, all sales are final. Shop credits will be issued on a case-by-case basis.